{"id":1983,"date":"2023-11-15T08:59:20","date_gmt":"2023-11-15T13:59:20","guid":{"rendered":"https:\/\/biofloral.ca\/formulaire-dautorisation-de-retour-de-marchandise\/"},"modified":"2025-10-09T16:53:46","modified_gmt":"2025-10-09T20:53:46","slug":"rma","status":"publish","type":"page","link":"https:\/\/biofloral.ca\/en\/rma\/","title":{"rendered":"Return merchandise authorization form"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||32px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;2560px&#8221; custom_padding=&#8221;||14px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Open Sans|700|||||||&#8221; header_text_color=&#8221;#000000&#8243; header_font_size=&#8221;22px&#8221; custom_margin=&#8221;||4px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Return merchandise authorization form (RMA)<\/h1>\n<p>[\/et_pb_text][et_pb_divider divider_weight=&#8221;2px&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;4%&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; color=&#8221;#00B20F&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.2&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|700|||||||&#8221; text_font_size=&#8221;19px&#8221; header_font=&#8221;|700|||||||&#8221; header_text_color=&#8221;00b20f&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||60px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>IMPORTANT<\/h1>\n<p><span>Please read the following statements before completing your application<\/span><\/p>\n<p>[\/et_pb_text][et_pb_blurb image=&#8221;https:\/\/biofloral.ca\/wp-content\/uploads\/2022\/05\/1-1.png&#8221; icon_placement=&#8221;left&#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; body_font_size=&#8221;16px&#8221; image_icon_custom_margin=&#8221;0px||||false|false&#8221; image_icon_custom_padding=&#8221;5px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Products not purchased from Biofloral will not be processed.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/biofloral.ca\/wp-content\/uploads\/2022\/05\/2-1.png&#8221; icon_placement=&#8221;left&#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; body_font_size=&#8221;16px&#8221; image_icon_custom_margin=&#8221;||||false|false&#8221; image_icon_custom_padding=&#8221;3px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>The restocking of new and non-defective products will be accepted within 30 days from the date of purchase. These products must not be damaged, modified from their original packaging, labeled, marked in pencil, etc. <strong>Liquid <\/strong>products are not eligible for restocking, nor are products purchased on\u00a0<strong>clearance<\/strong>\u00a0or by\u00a0<strong>special order<\/strong>.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/biofloral.ca\/wp-content\/uploads\/2022\/05\/3-1.png&#8221; icon_placement=&#8221;left&#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; body_font_size=&#8221;16px&#8221; image_icon_custom_margin=&#8221;0px||||false|false&#8221; image_icon_custom_padding=&#8221;4px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Defective products under warranty will be replaced, credited or repaired.<br \/>Depending on the products, warranties can vary from 1 month to 5 years.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/biofloral.ca\/wp-content\/uploads\/2022\/05\/4-1.png&#8221; icon_placement=&#8221;left&#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; body_font_size=&#8221;16px&#8221; image_icon_custom_margin=&#8221;0px||||false|false&#8221; image_icon_custom_padding=&#8221;4px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Some manufacturers have their own merchandise return policy (clic on supplier&#8217;s logo to find out their terms) :<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_5,1_5,1_5,1_5,1_5&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;65%&#8221; max_width=&#8221;1225px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;28px|auto||auto||&#8221; custom_padding=&#8221;||0px|||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/biofloral.ca\/wp-content\/uploads\/2022\/04\/bluelab.png&#8221; title_text=&#8221;bluelab&#8221; url=&#8221;https:\/\/est.biofloral.com\/medias\/Bluelab-Return-Form.pdf&#8221; url_new_window=&#8221;on&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;87%&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;7px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/biofloral.ca\/wp-content\/uploads\/2022\/09\/Can-Fan.jpg&#8221; title_text=&#8221;Can-Fan&#8221; url=&#8221;https:\/\/est.biofloral.com\/medias\/Can-Fan-Return-Criteria.pdf&#8221; url_new_window=&#8221;on&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;87%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;14px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.17.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/biofloral.ca\/wp-content\/uploads\/2022\/09\/Can-Filters.jpg&#8221; title_text=&#8221;Can-Filters&#8221; url=&#8221;https:\/\/est.biofloral.com\/medias\/Can-Filters-Return-Criteria.pdf&#8221; url_new_window=&#8221;on&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;87%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;14px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; 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_module_preset=&#8221;default&#8221; custom_margin=&#8221;-15px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_5,1_5,1_5,1_5,1_5&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;65%&#8221; max_width=&#8221;1225px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;10px|auto||auto||&#8221; custom_padding=&#8221;||0px|||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/biofloral.ca\/wp-content\/uploads\/2022\/09\/General-Hydroponics-Modalites-de-Retour.jpg&#8221; title_text=&#8221;General-Hydroponics-Modalites-de-Retour&#8221; url=&#8221;https:\/\/est.biofloral.com\/medias\/General-Hydroponics-Return-Criteria.pdf&#8221; url_new_window=&#8221;on&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;20px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/biofloral.ca\/wp-content\/uploads\/2022\/04\/grozone.png&#8221; title_text=&#8221;grozone&#8221; url=&#8221;https:\/\/est.biofloral.com\/medias\/Grozone-Return-Criterions.pdf&#8221; url_new_window=&#8221;on&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-9px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; 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url=&#8221;https:\/\/est.biofloral.com\/medias\/Luxx-Return-Criterions.pdf&#8221; url_new_window=&#8221;on&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;86%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;11px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/biofloral.ca\/wp-content\/uploads\/2022\/09\/maxfan.jpg&#8221; title_text=&#8221;maxfan&#8221; url=&#8221;https:\/\/est.biofloral.com\/medias\/Max-Fan-Return-Criteria.pdf&#8221; url_new_window=&#8221;on&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;87%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;13px||||false|false&#8221; 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_builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;5px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/biofloral.ca\/wp-content\/uploads\/2022\/04\/vortex.png&#8221; title_text=&#8221;vortex&#8221; url=&#8221;https:\/\/est.biofloral.com\/img\/Vortex-Return-Form.pdf&#8221; url_new_window=&#8221;on&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-24px|||||&#8221; custom_padding=&#8221;4px|||||&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; max_width=&#8221;1225px&#8221; custom_margin=&#8221;4vw||||false|false&#8221; custom_padding=&#8221;4vw|4vw|4vw|4vw|true|true&#8221; global_colors_info=&#8221;{}&#8221; width__hover_enabled=&#8221;off|desktop&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code admin_label=&#8221;Code&#8221; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<div class=\"frm_forms  with_frm_style frm_style_formidable-style\" id=\"frm_form_77_container\" data-token=\"8a59ed9914b7f9d4912dd512cc8718e9\">\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form  frm_js_validate  frm_ajax_submit  frm_pro_form \" id=\"form_rma22255\" data-token=\"8a59ed9914b7f9d4912dd512cc8718e9\">\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_screen_reader\">BioFloral Est Formulaire de retour (RMA)<\/legend>\r\n\r\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"77\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_77\" id=\"frm_hide_fields_77\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"rma22255\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_77\" name=\"frm_submit_entry_77\" value=\"e30bc754c5\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/1983\" \/>\t\t<input  type=\"hidden\" name=\"item_meta[2918]\" id=\"field_k7j6d5\" value=\"\/en\/wp-json\/wp\/v2\/pages\/1983\"  data-frmval=\"\/en\/wp-json\/wp\/v2\/pages\/1983\"   \/>\n\t\t\t\t<input  type=\"hidden\" name=\"item_meta[2919]\" id=\"field_26684a56\" value=\"\"     \/>\n\t\t\t\t<input  type=\"hidden\" name=\"item_meta[2920]\" id=\"field_rlf296\" value=\"2046\"  data-frmval=\"2046\"   \/>\n\t\t\t\t<input  type=\"hidden\" name=\"item_meta[2921]\" id=\"field_xz87t6\" value=\"En attente\"  data-frmval=\"En attente\"   \/>\n\t\t\t\t<input  type=\"hidden\" name=\"item_meta[2922]\" id=\"field_rlwnh456\" value=\"2026\/09\/20\"  data-frmval=\"2026\/09\/20\"   \/>\n\t\t\t\t<input  type=\"hidden\" name=\"item_meta[2923]\" id=\"field_kpooy6\" value=\"\"     \/>\n\t\t<div\r\n  id=\"frm_field_2924_container\"\r\n  class=\"frm_form_field form-field  frm_required_field frm_top_container frm12 frm_first\"\r\n>\r\n  <label for=\"field_5jp7i456\" id=\"field_5jp7i456_label\" class=\"frm_primary_label\"\r\n    >Nom de l'entreprise \/ Company Name\r\n    <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n  <\/label>\r\n  <input  type=\"text\" id=\"field_5jp7i456\" name=\"item_meta[2924]\" value=\"\"  autocomplete=\"organization\"  data-reqmsg=\"Nom de l&#039;entreprise \/ Company Name cannot be blank.\" aria-required=\"true\" data-invmsg=\"Text is invalid\" data-error-html=\"%0D%0A++%3Cdiv+class%3D%22frm_error%22+role%3D%22alert%22+id%3D%22frm_error_field_%5Bkey%5D%22%3E%5Berror%5D%3C%2Fdiv%3E%0D%0A++\" aria-invalid=\"false\"   \/>  \r\n<\/div>\n<div id=\"frm_field_2925_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm12 frm_first\">\r\n    <div  id=\"field_ckhxr56_label\" class=\"frm_primary_label\">Contact\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/div>\r\n    <fieldset aria-labelledby=\"field_ckhxr56_label\">\n\t<legend class=\"frm_screen_reader frm_hidden\">\n\t\tContact\t<\/legend>\n\n\t<div  class=\"frm_combo_inputs_container\" id=\"frm_combo_inputs_container_2925\" data-name-layout=\"first_last\">\n\t\t\t\t\t<div\n\t\t\t\tid=\"frm_field_2925-first_container\"\n\t\t\t\tclass=\"frm_form_field form-field frm_form_subfield-first  frm6\"\n\t\t\t\tdata-sub-field-name=\"first\"\n\t\t\t>\n\t\t\t\t<label for=\"field_ckhxr56_first\" class=\"frm_screen_reader frm_hidden\">\n\t\t\t\t\tPr\u00e9nom \/ First name\t\t\t\t<\/label>\n\n\t\t\t\t<input  type=\"text\" id=\"field_ckhxr56_first\" value=\"\" name=\"item_meta[2925][first]\" autocomplete=\"given-name\" data-reqmsg=\"Contact cannot be blank.\" aria-required=\"true\" data-invmsg=\"Contact is invalid\" aria-invalid=\"false\"  \/><div class=\"frm_description\" id=\"frm_field_2925_first_desc\">Pr\u00e9nom \/ First name<\/div>\t\t\t<\/div>\n\t\t\t\t\t\t<div\n\t\t\t\tid=\"frm_field_2925-last_container\"\n\t\t\t\tclass=\"frm_form_field form-field frm_form_subfield-last  frm6\"\n\t\t\t\tdata-sub-field-name=\"last\"\n\t\t\t>\n\t\t\t\t<label for=\"field_ckhxr56_last\" class=\"frm_screen_reader frm_hidden\">\n\t\t\t\t\tNom \/ Last name\t\t\t\t<\/label>\n\n\t\t\t\t<input  type=\"text\" id=\"field_ckhxr56_last\" value=\"\" name=\"item_meta[2925][last]\" autocomplete=\"family-name\" data-reqmsg=\"Contact cannot be blank.\" aria-required=\"true\" data-invmsg=\"Contact is invalid\" aria-invalid=\"false\"  \/><div class=\"frm_description\" id=\"frm_field_2925_last_desc\">Nom \/ Last name<\/div>\t\t\t<\/div>\n\t\t\t\t<\/div>\n<\/fieldset>\n\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2926_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm12  frm12 frm_first\">\r\n    <label for=\"field_dn8nx56\" id=\"field_dn8nx56_label\" class=\"frm_primary_label\">T\u00e9l\u00e9phone \/ Phone number\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input type=\"tel\" id=\"field_dn8nx56\" name=\"item_meta[2926]\" value=\"\"  data-frmmask=\"(000)000-0000\" data-reqmsg=\"T\u00e9l\u00e9phone \/ Phone number cannot be blank.\" aria-required=\"true\" data-invmsg=\"Phone is invalid\" aria-invalid=\"false\" pattern=\"\\(\\d\\d\\d\\)\\d\\d\\d-\\d\\d\\d\\d$\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2927_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm12  frm12 frm_first\">\r\n    <label for=\"field_8wh1i56\" id=\"field_8wh1i56_label\" class=\"frm_primary_label\">Courriel \/ Email\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input type=\"email\" id=\"field_8wh1i56\" name=\"item_meta[2927]\" value=\"\"  data-reqmsg=\"Courriel \/ Email cannot be blank.\" aria-required=\"true\" data-invmsg=\"Email is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_conf_2927_container\" class=\"frm_form_field frm_hidden_container frm_conf_field form-field  frm_required_field frm_top_container frm12  frm12 \">\r\n    <label for=\"field_conf_8wh1i56\" id=\"field_conf_8wh1i56_label\" class=\"frm_conf_label frm_primary_label\">Confirm Courriel \/ Email\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input type=\"email\" id=\"field_conf_8wh1i56\" name=\"item_meta[conf_2927]\" value=\"\"  placeholder=\"Confirmation de courriel \/ Confirm email address\" data-reqmsg=\"Confirm Courriel \/ Email cannot be blank.\" aria-required=\"true\" data-confmsg=\"The entered values do not match\" data-invmsg=\"Email is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2928_container\" class=\"frm_form_field frm_section_heading form-field  frm12 frm_first\">\r\n<h3 class=\"frm_pos_top frm_section_spacing\">PRODUITS \/ PRODUCTS<\/h3>\r\n\r\n<input type=\"hidden\" name=\"item_meta[2928][form]\" value=\"78\" class=\"frm_dnc\" \/>\n\t\t\t<div id=\"frm_section_2928-0\" class=\"frm_repeat_sec frm_repeat_2928 frm_first_repeat frm_grid_container\" data-column-count=\"9\" data-link-format=\"both\">\n<input type=\"hidden\" name=\"item_meta[2928][row_ids][]\" value=\"0\" \/><input type=\"hidden\" name=\"item_meta[2928][0][0]\" value=\"\" \/><div id=\"frm_field_2929-2928-0_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm4  frm6 frm_first frm_field_2929_container\">\r\n    <label for=\"field_v043t56-0\" id=\"field_v043t56-0_label\" class=\"frm_primary_label\">Quantit\u00e9 \/ Quantity\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input type=\"number\" id=\"field_v043t56-0\" name=\"item_meta[2928][0][2929]\" value=\"1\" data-sectionid=\"2928\"  data-frmproduct=\"[]\"  data-frmval=\"1\" data-reqmsg=\"Quantit\u00e9 \/ Quantity cannot be blank.\" aria-required=\"true\" data-invmsg=\"Quantity is invalid\" aria-invalid=\"false\" data-frmproduct=\"[]\"   min=\"0\" max=\"9999999\" step=\"1\" \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2930-2928-0_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm4 frm_field_2930_container\">\r\n    <label for=\"field_n8d7m456-0\" id=\"field_n8d7m456-0_label\" class=\"frm_primary_label\">Code de produit \/ Product code\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_n8d7m456-0\" name=\"item_meta[2928][0][2930]\" value=\"\"  data-sectionid=\"2928\"  data-reqmsg=\"Code de produit \/ Product code cannot be blank.\" aria-required=\"true\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2931-2928-0_container\" class=\"frm_form_field form-field  frm_top_container frm4 frm_field_2931_container\">\r\n    <label for=\"field_2q74n456-0\" id=\"field_2q74n456-0_label\" class=\"frm_primary_label\"># de s\u00e9rie, si applicable \/ serial #, if applicable\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_2q74n456-0\" name=\"item_meta[2928][0][2931]\" value=\"\"  data-sectionid=\"2928\"  data-invmsg=\"Text is invalid\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2932-2928-0_container\" class=\"frm_form_field form-field  frm_top_container frm6  frm6 frm_first frm_field_2932_container\">\r\n    <label for=\"field_sza91456-0\" id=\"field_sza91456-0_label\" class=\"frm_primary_label\">RMA fournisseur, si applicable \/ Supplier RMA, if applicable\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_sza91456-0\" name=\"item_meta[2928][0][2932]\" value=\"\"  data-sectionid=\"2928\"  data-invmsg=\"Text is invalid\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2933-2928-0_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm12 frm_field_2933_container\">\r\n    <label for=\"field_7e3n1456-0\" id=\"field_7e3n1456-0_label\" class=\"frm_primary_label\">Probl\u00e8me \/ Problem\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    \t\t<select name=\"item_meta[2928][0][2933]\" id=\"field_7e3n1456-0\"  data-sectionid=\"2928\"  data-placeholder=\"Faite un choix \/ Make a choice\"  placeholder=\"Faite un choix \/ Make a choice\" data-reqmsg=\"Probl\u00e8me \/ Problem cannot be blank.\" aria-required=\"true\" data-invmsg=\"Probl\u00e8me \/ Problem is invalid\" aria-invalid=\"false\"  >\n\t\t<option  class=\"frm-select-placeholder\" value=\"\" data-placeholder=\"true\">Faite un choix \/ Make a choice<\/option><option  value=\"Bris\u00e9 \/ Broken\">Bris\u00e9 \/ Broken<\/option><option  value=\"Produit gel\u00e9 \/ Frozen product\">Produit gel\u00e9 \/ Frozen product<\/option><option  value=\"Contenant perc\u00e9 \/ Pierced container\">Contenant perc\u00e9 \/ Pierced container<\/option><option  value=\"Bouchon qui coule \/ Leaky cap\">Bouchon qui coule \/ Leaky cap<\/option><option  value=\"N&#039;allume pas \/ Doesn&#039;t turn on\">N&#039;allume pas \/ Doesn&#039;t turn on<\/option><option  value=\"Ne calibre pas \/ Does not calibrate\">Ne calibre pas \/ Does not calibrate<\/option><option  value=\"Intermittent \/ Intermittent\">Intermittent \/ Intermittent<\/option><option  value=\"Retour en inventaire \/ Restock\">Retour en inventaire \/ Restock<\/option><option  value=\"R\u00e9paration \/ Repair\">R\u00e9paration \/ Repair<\/option><option  value=\"Autre \/ Other\">Autre \/ Other<\/option>\t<\/select>\n\t\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2934-2928-0_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm12 frm_first frm_field_2934_container\">\r\n    <label for=\"field_dg36y456-0\" id=\"field_dg36y456-0_label\" class=\"frm_primary_label\">Description du produit \/ Product description\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_dg36y456-0\" name=\"item_meta[2928][0][2934]\" value=\"\"  data-sectionid=\"2928\"  data-reqmsg=\"Description du produit \/ Product description cannot be blank.\" aria-required=\"true\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2945-2928-0_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_field_2945_container\">\r\n    <label for=\"field_cgqb6-0\" id=\"field_cgqb6-0_label\" class=\"frm_primary_label\">Description du probl\u00e8me \/ Problem description\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_cgqb6-0\" name=\"item_meta[2928][0][2945]\" value=\"\"  data-sectionid=\"2928\"  data-reqmsg=\"Description du probl\u00e8me \/ Problem description cannot be blank.\" aria-required=\"true\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n\t\t<input  type=\"hidden\" name=\"item_meta[2928][0][2936]\" id=\"field_autorisation56-0-0\" value=\"\"  data-sectionid=\"2928\"  data-frmlimit=\"1\"     \/>\n\t\t\t\t<input  type=\"hidden\" name=\"item_meta[2928][0][2946]\" id=\"field_cxz9e-0\" value=\"\"  data-sectionid=\"2928\"     \/>\n\t\t<div id=\"frm_field_2938-2928-0_container\" class=\"frm_form_field form-field  frm_top_container frm12 frm_first frm_field_2938_container\">\r\n    <label for=\"field_i3elt56-0\" id=\"field_i3elt56-0_label\" class=\"frm_primary_label\">Envoi de fichier (Re\u00e7u, photo du num\u00e9ro de s\u00e9rie, etc.) \/ File sending (Receipt, Picture of serial # etc)\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"hidden\"  data-sectionid=\"2928\"  data-invmsg=\"Le format du fichier n&#039;est pas valide. Formats accept\u00e9s:\" class=\"auto_width\" aria-invalid=\"false\"   name=\"item_meta[2928][0][2938][]\"  value=\"\" data-frmfile=\"2938\" \/>\n\n<div class=\"frm_dropzone frm_multi_upload frm_clearfix\" id=\"file2938-0_dropzone\" role=\"group\" >\n\t<div class=\"fallback\">\n\t\t<input type=\"file\" name=\"file2938-0[]\" id=\"field_i3elt56-0\"\n\t\t\t data-frmfile=\"2938\" multiple=\"multiple\"  data-sectionid=\"2928\"  data-invmsg=\"Le format du fichier n&#039;est pas valide. Formats accept\u00e9s:\" class=\"auto_width\" aria-invalid=\"false\"  \t\t\t\/>\n\t\t\t\t<div class=\"frm_clearfix \"><\/div>\n\t<\/div>\n\t<div class=\"dz-message needsclick\">\n\t\t\t\t<svg  viewBox=\"0 0 18 18\" class=\"frmsvg frm-svg-icon\">\n\t<path viewBox=\"0 0 18 18\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.2 4v8a.8.8 0 001.5 0V4l2.1 2.2A.7.7 0 1013 5L9.5 1.7a.7.7 0 00-1.1 0L5.1 5.2a.8.8 0 001 1l2.1-2zm7.6 4.3c.4 0 .7.3.7.7v6.8c0 .4-.3.7-.8.7H2.3a.8.8 0 01-.8-.8V9A.8.8 0 013 9v6h12V9c0-.4.3-.8.8-.8z\"><\/path>\n<\/svg>\t\t<span class=\"frm_upload_text\"><button type=\"button\" aria-label=\"Envoi de fichier (Re\u00e7u, photo du num\u00e9ro de s\u00e9rie, etc.) \/ File sending (Receipt, Picture of serial # etc). D\u00e9posez vos photos ici ou cliquez pour t\u00e9l\u00e9verser \/ Drop your photos here or click to upload. Maximum file size: 8.39MB\">D\u00e9posez vos photos ici ou cliquez pour t\u00e9l\u00e9verser \/ Drop your photos here or click to upload<\/button><\/span>\n\t\t<span class=\"frm_compact_text\"><button type=\"button\" aria-label=\"Envoi de fichier (Re\u00e7u, photo du num\u00e9ro de s\u00e9rie, etc.) \/ File sending (Receipt, Picture of serial # etc). Choisir un fichier \/ Choose file. Maximum file size: 8.39MB\">Choisir un fichier \/ Choose file<\/button><\/span>\n\t\t<div class=\"frm_small_text\">\n\t\t\t<p>Maximum file size: 8.39MB<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\r\n    \r\n    \r\n<\/div>\n\t\t<input  type=\"hidden\" name=\"item_meta[2928][0][2939]\" id=\"field_gfc8n6-0\" value=\"1\"  data-sectionid=\"2928\"  data-frmval=\"1\"   \/>\n\t\t<div class=\"frm_form_field frm_hidden_container frm_repeat_buttons \"><a href=\"#\" class=\"frm_add_form_row frm_button\" data-parent=\"2928\" aria-label=\"Add\"><svg  viewBox=\"0 0 20 20\" width=\"1em\" height=\"1em\" class=\"frmsvg frm-svg-icon\">\n\t<title>plus1<\/title>\n\t<path d=\"M11 5H9v4H5v2h4v4h2v-4h4V9h-4V5zm-1-5a10 10 0 1 0 0 20 10 10 0 0 0 0-20zm0 18a8 8 0 1 1 0-16 8 8 0 0 1 0 16z\"><\/path>\n\n<\/svg> Ajouter un produit \/ Add product<\/a>\n<a href=\"#\" class=\"frm_remove_form_row frm_button\" data-key=\"0\" data-parent=\"2928\" aria-label=\"Remove\"><svg  viewBox=\"0 0 20 20\" width=\"1em\" height=\"1em\" class=\"frmsvg frm-svg-icon\">\n\t<title>minus1<\/title>\n\t<path d=\"M5 9v2h10V9H5zm5-9a10 10 0 1 0 0 20 10 10 0 0 0 0-20zm0 18a8 8 0 1 1 0-16 8 8 0 0 1 0 16z\"><\/path>\n\n<\/svg> Supprimer \/ Remove<\/a> <\/div><\/div>\n\r\n<\/div>\n<div id=\"frm_field_2950_container\" class=\"frm_form_field form-field  frm_top_container\">\r\n    <label for=\"field_1dye4\" id=\"field_1dye4_label\" class=\"frm_primary_label\">Vous avez plus de 6 produits? \/ Do you have more than 6 products?\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    \n<div >\n    <label class=\"frm_switch_block\">\n\t\t\t\t\t<span class=\"frm_off_label frm_switch_opt\">Non \/ No<\/span>\n\t\t\n\t\t<input type=\"checkbox\" name=\"item_meta[2950][]\" id=\"field_1dye4\" value=\"Oui \/ Yes\"\n\t\t\t\t\t\t\t\t\t\tdata-off=\"Non \/ No\"\n\t\t\t\t\t\t data-invmsg=\"Vous avez plus de 6 produits? \/ Do you have more than 6 products? is invalid\" aria-invalid=\"false\"  \t\t\/>\n\n\t\t<span class=\"frm_switch\" tabindex=\"0\" role=\"switch\" aria-labelledby=\"field_1dye4_label\" aria-checked=\"false\">\n\t\t\t<span class=\"frm_slider\"><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t<span class=\"frm_on_label frm_switch_opt\">Oui \/ Yes<\/span>\n\t<\/label>\n<\/div>\n\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2951_container\" class=\"frm_form_field frm_section_heading form-field \">\r\n<h3 class=\"frm_pos_top frm_section_spacing\">PRODUITS \/ PRODUCTS<\/h3>\r\n\r\n<input type=\"hidden\" name=\"item_meta[2951][form]\" value=\"79\" class=\"frm_dnc\" \/>\n\t\t\t<div id=\"frm_section_2951-0\" class=\"frm_repeat_sec frm_repeat_2951 frm_first_repeat frm_grid_container\" data-column-count=\"9\" data-link-format=\"both\">\n<input type=\"hidden\" name=\"item_meta[2951][row_ids][]\" value=\"0\" \/><input type=\"hidden\" name=\"item_meta[2951][0][0]\" value=\"\" \/><div id=\"frm_field_2952-2951-0_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm4  frm6 frm_first frm_field_2952_container\">\r\n    <label for=\"field_7xm6e-0\" id=\"field_7xm6e-0_label\" class=\"frm_primary_label\">Quantit\u00e9 \/ Quantity\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input type=\"number\" id=\"field_7xm6e-0\" name=\"item_meta[2951][0][2952]\" value=\"1\" data-sectionid=\"2951\"  data-frmproduct=\"[]\"  data-frmval=\"1\" data-reqmsg=\"Quantit\u00e9 \/ Quantity cannot be blank.\" aria-required=\"true\" data-invmsg=\"Quantity is invalid\" aria-invalid=\"false\" data-frmproduct=\"[]\"   min=\"0\" max=\"9999999\" step=\"1\" \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2953-2951-0_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm4 frm_field_2953_container\">\r\n    <label for=\"field_gmaum-0\" id=\"field_gmaum-0_label\" class=\"frm_primary_label\">Code de produit \/ Product code\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_gmaum-0\" name=\"item_meta[2951][0][2953]\" value=\"\"  data-sectionid=\"2951\"  data-reqmsg=\"Code de produit \/ Product code cannot be blank.\" aria-required=\"true\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2954-2951-0_container\" class=\"frm_form_field form-field  frm_top_container frm4 frm_field_2954_container\">\r\n    <label for=\"field_sydng-0\" id=\"field_sydng-0_label\" class=\"frm_primary_label\"># de s\u00e9rie, si applicable \/ serial #, if applicable\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_sydng-0\" name=\"item_meta[2951][0][2954]\" value=\"\"  data-sectionid=\"2951\"  data-invmsg=\"Text is invalid\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2955-2951-0_container\" class=\"frm_form_field form-field  frm_top_container frm6  frm6 frm_first frm_field_2955_container\">\r\n    <label for=\"field_dg5at-0\" id=\"field_dg5at-0_label\" class=\"frm_primary_label\">RMA fournisseur, si applicable \/ Supplier RMA, if applicable\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_dg5at-0\" name=\"item_meta[2951][0][2955]\" value=\"\"  data-sectionid=\"2951\"  data-invmsg=\"Text is invalid\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2956-2951-0_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm12 frm_field_2956_container\">\r\n    <label for=\"field_xty7o-0\" id=\"field_xty7o-0_label\" class=\"frm_primary_label\">Probl\u00e8me \/ Problem\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    \t\t<select name=\"item_meta[2951][0][2956]\" id=\"field_xty7o-0\"  data-sectionid=\"2951\"  data-placeholder=\"Faite un choix \/ Make a choice\"  placeholder=\"Faite un choix \/ Make a choice\" data-reqmsg=\"Probl\u00e8me \/ Problem cannot be blank.\" aria-required=\"true\" data-invmsg=\"Probl\u00e8me \/ Problem is invalid\" aria-invalid=\"false\"  >\n\t\t<option  class=\"frm-select-placeholder\" value=\"\" data-placeholder=\"true\">Faite un choix \/ Make a choice<\/option><option  value=\"Bris\u00e9 \/ Broken\">Bris\u00e9 \/ Broken<\/option><option  value=\"Produit gel\u00e9 \/ Frozen product\">Produit gel\u00e9 \/ Frozen product<\/option><option  value=\"Contenant perc\u00e9 \/ Pierced container\">Contenant perc\u00e9 \/ Pierced container<\/option><option  value=\"Bouchon qui coule \/ Leaky cap\">Bouchon qui coule \/ Leaky cap<\/option><option  value=\"N&#039;allume pas \/ Doesn&#039;t turn on\">N&#039;allume pas \/ Doesn&#039;t turn on<\/option><option  value=\"Ne calibre pas \/ Does not calibrate\">Ne calibre pas \/ Does not calibrate<\/option><option  value=\"Intermittent \/ Intermittent\">Intermittent \/ Intermittent<\/option><option  value=\"Retour en inventaire \/ Restock\">Retour en inventaire \/ Restock<\/option><option  value=\"R\u00e9paration \/ Repair\">R\u00e9paration \/ Repair<\/option><option  value=\"Autre \/ Other\">Autre \/ Other<\/option>\t<\/select>\n\t\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2957-2951-0_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm12 frm_first frm_field_2957_container\">\r\n    <label for=\"field_df9i1-0\" id=\"field_df9i1-0_label\" class=\"frm_primary_label\">Description du produit \/ Product description\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_df9i1-0\" name=\"item_meta[2951][0][2957]\" value=\"\"  data-sectionid=\"2951\"  data-reqmsg=\"Description du produit \/ Product description cannot be blank.\" aria-required=\"true\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2958-2951-0_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_field_2958_container\">\r\n    <label for=\"field_oedwt-0\" id=\"field_oedwt-0_label\" class=\"frm_primary_label\">Description du probl\u00e8me \/ Problem description\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_oedwt-0\" name=\"item_meta[2951][0][2958]\" value=\"\"  data-sectionid=\"2951\"  data-reqmsg=\"Description du probl\u00e8me \/ Problem description cannot be blank.\" aria-required=\"true\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n\t\t<input  type=\"hidden\" name=\"item_meta[2951][0][2959]\" id=\"field_c5tz5-0-0\" value=\"\"  data-sectionid=\"2951\"  data-frmlimit=\"1\"     \/>\n\t\t\t\t<input  type=\"hidden\" name=\"item_meta[2951][0][2960]\" id=\"field_o7l2u-0\" value=\"\"  data-sectionid=\"2951\"     \/>\n\t\t<div id=\"frm_field_2961-2951-0_container\" class=\"frm_form_field form-field  frm_top_container frm12 frm_first frm_field_2961_container\">\r\n    <label for=\"field_91lfb-0\" id=\"field_91lfb-0_label\" class=\"frm_primary_label\">Envoi de fichier (Re\u00e7u, photo du num\u00e9ro de s\u00e9rie, etc.) \/ File sending (Receipt, Picture of serial # etc)\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"hidden\"  data-sectionid=\"2951\"  data-invmsg=\"Le format du fichier n&#039;est pas valide. Formats accept\u00e9s:\" class=\"auto_width\" aria-invalid=\"false\"   name=\"item_meta[2951][0][2961][]\"  value=\"\" data-frmfile=\"2961\" \/>\n\n<div class=\"frm_dropzone frm_multi_upload frm_clearfix\" id=\"file2961-0_dropzone\" role=\"group\" >\n\t<div class=\"fallback\">\n\t\t<input type=\"file\" name=\"file2961-0[]\" id=\"field_91lfb-0\"\n\t\t\t data-frmfile=\"2961\" multiple=\"multiple\"  data-sectionid=\"2951\"  data-invmsg=\"Le format du fichier n&#039;est pas valide. Formats accept\u00e9s:\" class=\"auto_width\" aria-invalid=\"false\"  \t\t\t\/>\n\t\t\t\t<div class=\"frm_clearfix \"><\/div>\n\t<\/div>\n\t<div class=\"dz-message needsclick\">\n\t\t\t\t<svg  viewBox=\"0 0 18 18\" class=\"frmsvg frm-svg-icon\">\n\t<path viewBox=\"0 0 18 18\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.2 4v8a.8.8 0 001.5 0V4l2.1 2.2A.7.7 0 1013 5L9.5 1.7a.7.7 0 00-1.1 0L5.1 5.2a.8.8 0 001 1l2.1-2zm7.6 4.3c.4 0 .7.3.7.7v6.8c0 .4-.3.7-.8.7H2.3a.8.8 0 01-.8-.8V9A.8.8 0 013 9v6h12V9c0-.4.3-.8.8-.8z\"><\/path>\n<\/svg>\t\t<span class=\"frm_upload_text\"><button type=\"button\" aria-label=\"Envoi de fichier (Re\u00e7u, photo du num\u00e9ro de s\u00e9rie, etc.) \/ File sending (Receipt, Picture of serial # etc). D\u00e9posez vos photos ici ou cliquez pour t\u00e9l\u00e9verser \/  Drop your photos here or click to upload. Maximum file size: 8.39MB\">D\u00e9posez vos photos ici ou cliquez pour t\u00e9l\u00e9verser \/  Drop your photos here or click to upload<\/button><\/span>\n\t\t<span class=\"frm_compact_text\"><button type=\"button\" aria-label=\"Envoi de fichier (Re\u00e7u, photo du num\u00e9ro de s\u00e9rie, etc.) \/ File sending (Receipt, Picture of serial # etc). Choisir un fichier \/ Choose file. Maximum file size: 8.39MB\">Choisir un fichier \/ Choose file<\/button><\/span>\n\t\t<div class=\"frm_small_text\">\n\t\t\t<p>Maximum file size: 8.39MB<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\r\n    \r\n    \r\n<\/div>\n\t\t<input  type=\"hidden\" name=\"item_meta[2951][0][2962]\" id=\"field_d1utf-0\" value=\"1\"  data-sectionid=\"2951\"  data-frmval=\"1\"   \/>\n\t\t<div class=\"frm_form_field frm_hidden_container frm_repeat_buttons \"><a href=\"#\" class=\"frm_add_form_row frm_button\" data-parent=\"2951\" aria-label=\"Add\"><svg  viewBox=\"0 0 20 20\" width=\"1em\" height=\"1em\" class=\"frmsvg frm-svg-icon\">\n\t<title>plus1<\/title>\n\t<path d=\"M11 5H9v4H5v2h4v4h2v-4h4V9h-4V5zm-1-5a10 10 0 1 0 0 20 10 10 0 0 0 0-20zm0 18a8 8 0 1 1 0-16 8 8 0 0 1 0 16z\"><\/path>\n\n<\/svg> Ajouter un produit \/ Add product<\/a>\n<a href=\"#\" class=\"frm_remove_form_row frm_button\" data-key=\"0\" data-parent=\"2951\" aria-label=\"Remove\"><svg  viewBox=\"0 0 20 20\" width=\"1em\" height=\"1em\" class=\"frmsvg frm-svg-icon\">\n\t<title>minus1<\/title>\n\t<path d=\"M5 9v2h10V9H5zm5-9a10 10 0 1 0 0 20 10 10 0 0 0 0-20zm0 18a8 8 0 1 1 0-16 8 8 0 0 1 0 16z\"><\/path>\n\n<\/svg> Supprimer \/ Remove<\/a> <\/div><\/div>\n\r\n<\/div>\n<div id=\"frm_field_2941_container\" class=\"frm_form_field  frm12 frm_capitalize frm_first frm_html_container form-field\">\n<hr \/>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center; font-size: 120%;\">Veuillez soumettre votre demande et attendre de recevoir votre # de RMA par courriel avant d\u2019exp\u00e9dier vos retours.<\/p>\n<p style=\"text-align: center; font-size: 120%;\"><span lang=\"EN-CA\">Please submit your request and wait to receive your RMA# by email before shipping your returns<\/span><span lang=\"EN-CA\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p><\/div>\n\t\t<input  type=\"hidden\" name=\"item_meta[2942]\" id=\"field_hx0zy6\" value=\"\"     \/>\n\t\t\t\t<input  type=\"hidden\" name=\"item_meta[2943]\" id=\"field_qdifx6\" value=\"1046\"  data-frmval=\"1046\"   \/>\n\t\t\t\t<input  type=\"hidden\" name=\"item_meta[2944]\" id=\"field_ed7rl6\" value=\"\"     \/>\n\t\t<input type=\"hidden\" name=\"item_meta[3053]\" id=\"field_ewt0h\" value=\"\" data-frmval=\"\"\/>\n\t\t<input  type=\"hidden\" name=\"item_meta[3400]\" id=\"field_udadj\" value=\"260920\"  data-frmval=\"260920\"   \/>\n\t\t<div id=\"frm_field_3401_container\" class=\"frm_form_field form-field \">\r\n\t<div class=\"frm_submit\">\r\n\r\n<button class=\"frm_button_submit frm_final_submit\" type=\"submit\"   formnovalidate=\"formnovalidate\">Envoyer \/ Send<\/button>\r\n\r\n<\/div>\r\n<\/div>\n\t<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n\t\t\t<div id=\"frm_field_3461_container\">\n\t\t\t<label for=\"field_v2pxb\" >\n\t\t\t\tIf you are human, leave this field blank.\t\t\t<\/label>\n\t\t\t<input  id=\"field_v2pxb\" type=\"text\" class=\"frm_form_field form-field frm_verify\" name=\"item_meta[3461]\" value=\"\"  \/>\n\t\t<\/div>\n\t\t<input name=\"frm_state\" type=\"hidden\" value=\"hDMV\/vp9SrFughdg1rEqW+x0TUGGICr+6Ql5uKI7QqPB9fPEtK9yhLoGuoS42RJj\" \/><\/div>\n<\/fieldset>\n<\/div>\n\n<\/form>\n<\/div>\n[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Return merchandise authorization form (RMA)IMPORTANT Please read the following statements before completing your applicationProducts not purchased from Biofloral will not be processed.The restocking of new and non-defective products will be accepted within 30 days from the date of purchase. These products must not be damaged, modified from their original packaging, labeled, marked in pencil, etc. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1983","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/biofloral.ca\/en\/wp-json\/wp\/v2\/pages\/1983","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/biofloral.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/biofloral.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/biofloral.ca\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/biofloral.ca\/en\/wp-json\/wp\/v2\/comments?post=1983"}],"version-history":[{"count":4,"href":"https:\/\/biofloral.ca\/en\/wp-json\/wp\/v2\/pages\/1983\/revisions"}],"predecessor-version":[{"id":3970,"href":"https:\/\/biofloral.ca\/en\/wp-json\/wp\/v2\/pages\/1983\/revisions\/3970"}],"wp:attachment":[{"href":"https:\/\/biofloral.ca\/en\/wp-json\/wp\/v2\/media?parent=1983"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}